This content is intended for the public covered by the exceptions of the Charter of the French language and its regulations. If you read on, you confirm that you fall within one of these exceptions.
Contact civil protection authorities
Not all situations require a call to 911. There are several resources at your disposal for contacting the civil protection team or the Bureau de résilience municipale.
How to reach the City of Laval
Useful telephone numbers and websites:
311 | For any non-urgent situation: . Sewer backup . Downed tree on the road . Defective traffic light . Report a road problem . etc. |
511 | For details on road conditions . Road conditions . Closures . Work operations . Planning safe and efficient travel . etc. |
811 | . Quickly speak to a nurse concerning a health problem . Reach the Info-social line |
211 | Non-urgent community assistance (housing, food, etc.) |
911 | For any emergency situation requiring the mobilization of firefighters, police officers or ambulance technicians |
For details on road conditions
Contact 511 for:
- Road conditions
- Closures
- Work operations
- Planning safe and efficient travel
- Etc.
For any non-urgent health issue
- Quickly speak to a nurse concerning a health problem
- Reach the Info-social line
For issues concerning electricity
- Report an outage
- Get details about an ongoing outage
- Report a potential danger posed by a tree close to power lines
- etc.